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Quality-of-Experience (QoE) as the New Competitive Battleground -- Part 1 of a 3-part series

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For decades, competition in the broadband market has followed a simple and intuitive logic: faster is better. From megabits to gigabits, from DSL to fiber, network evolution has been measured primarily in raw throughput. Marketing messages, regulatory benchmarks, and consumer expectations have all reinforced the idea that speed equals quality. But as we enter 2026, that model is no longer sufficient.   Across mature broadband markets, throughput parity is becoming the norm. Gigabit access is widely available, multi-gigabit tiers are common, and Wi-Fi standards have advanced well beyond the requirements of most consumer applications. And yet, customer dissatisfaction, churn, and operational costs remain high for many Internet Service Providers. Why? The reason is simple: Customers don’t experience bandwidth, they experience outcomes. In this three-part series, we’ll explore how Quality of Experience is becoming the most important differentiator in a competitive marketplace. Why thro...

Telecom Trends Outlook 2026 - Self-Healing Networks

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  Telecom Trends Outlook 2026 In this series of blogs on the technology and solution trends that will have the biggest impact on telecommunications in 2026, we’ve looked at: Digital Twins Agentic AI Autonomous Networks Operator-as-a-Service Real-time Orchestration In our final installment, we’ll discuss how all those technologies will roll up into, and facilitate, the self-healing networks that will continue to proliferate in 2026 and become the key differentiator for network operators as they compete for market leadership. The Rise of Self-Healing Broadband in 2026 In 2026, broadband networks will continue to evolve beyond traditional architectures to ones that embrace autonomous intelligence, agentic AI, real-time predictive resilience, and self-healing capabilities. This evolution will be more than just a technical upgrade for operators’ networks, it will be a reshaping of how they compete, deliver value, and expand market share in a hyper-competitive, rapidly digitizing world. ...

Media Update: Cassava Technologies and AXON Networks Announce Strategic Partnership

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Cassava Technologies and AXON Networks Announce Strategic Partnership to Fuel AI Adoption and Innovation Among African Businesses Cape Town, South Africa; 28 January 2026  —  Cassava Technologies , a global technology leader of African heritage and  AXON Networks (AXON) , a global leader in intelligent network platforms, today announced a strategic partnership to co-develop, deploy, and manage Africa’s first end-to-end  Operator-as-a-Service (OaaS) platform . A bold step in unlocking Africa’s AI and digital future, customers and service providers will leverage AXON’s AI-ready, real-time, multi-tenant, digital twin-enabled platform across Cassava’s extensive high-speed fibre backbone to connect millions of people and businesses across the continent and unlock new pathways for economic development and innovation. The partnership was announced at  Counder Conference 2026  in Cape Town, South Africa, the flagship event of the Counder visionary leadership n...

Telecom Trends Outlook 2026 - Real-Time Orchestration

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Telecom technologies continue to evolve to meet, and even define, the needs of tomorrow’s broadband networks.   In this installment of our look ahead to the trends and technologies that will shape telecommunications in 2026, we’ll look at how real-time network orchestration will become a core element of ISP networks as they address growing complexity, increasing customer demand, and mounting competitive pressure. Real-Time Orchestration: From Automation to Autonomous Control As network complexity accelerates, driven by fiber densification, cloud-native architectures, greater use of multi-vendor infrastructure and edge compute, and increasing AI workloads, traditional orchestration models will no longer be sufficient. At the same time, rising customer expectations for flawless connectivity and regulators raising the bar on network resilience, performance, and transparency are challenging operators to get ahead, and stay ahead, of those expectations by embracing autonomous, data-driv...

Telecom Trends Outlook 2026 - Operator-as-a-Service (OaaS)

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  In Our Telecom Trends Outlook 2026 series, we’ve discussed how Digital Twins, Agentic AI and Autonomous Networks will influence telecommunications and broadband network design and management in 2026. Today, we’ll explore a new network operating model that continues to gain traction with forward-thinking operators and will become even more mainstream in the coming months.   Operator-as-a-Service (OaaS): How it will reshape network design, operations and the customer experience in 2026   The telecommunications industry stands on the brink of its most transformative era yet. As networks become more complex, distributed, and software-driven — and as AI, automation, and Digital Twin technologies mature — operators worldwide are recognizing a profound truth: the networks of tomorrow can’t be run with the operating models of yesterday. This reality is amplified by fragmented multi-cloud deployments, unpredictable traffic patterns, and growing operating expense (OPEX) pressure,...