Quality-of-Experience (QoE) as the New Competitive Battleground – Part 2 of a 3-part series
From Living Systems to Measurable Impact In Part 1 of this series, we looked at the opportunity the "living systems" can create for network operators. Now let's explore some of the real-life impacts. Optimizing for Quality-of-Experience fundamentally changes how networks must be designed and operated. The customer experience can’t be managed at scale manually. To compete on QoE, ISPs must embed experience awareness directly into their operational fabric and evolve their networks from static infrastructures into living systems that sense, learn, and adapt. To do that: Telemetry must be real-time, not periodic Insights must be predictive, not retrospective Actions must be automated, not ticket-driven Learning must be continuous With a robust network orchestration platform, providers can: Continuously monitor the network in real-time Have access to subscriber- and application-aware analytics Correlate network management across access, Wi-Fi, and services Proactively identify...